HubSpot CRM
Free CRM with marketing, sales, and service tools built in
Frequently asked questions
Is HubSpot CRM free to use?
Yes — HubSpot CRM is free, with no paid tier required to get started.
Is HubSpot CRM good? What's its rating?
HubSpot CRM scores 4.5 out of 5 on our rating metric, versus a CRM Software category average of 4.2.
How many people use HubSpot CRM?
HubSpot CRM has roughly 238M users/stars tracked, compared to a category average of 61M.
When was HubSpot CRM founded?
HubSpot CRM was founded in 2006, making it 20 years old.
Is HubSpot CRM growing?
Yes — usage is up roughly 86% over the past 4 years.
Key stats
The breakdown
HubSpot CRM is completely free to use, with no paid tier required to get started.
HubSpot CRM is a standout performer on our rating metric, scoring 4.5 out of 5 on our rating metric.
Over the period tracked, HubSpot CRM has seen a sharp upward trajectory, up about 86% over 4 years.
HubSpot CRM beats the crm software average on every metric we track (4 of 4).
with roots going back to 2006, HubSpot CRM is a long-tenured option in this category.
HubSpot CRM compared to the field
| Feature | HubSpot CRM | CRM Software average |
|---|---|---|
| Starting price | $0/mo | $25/mo |
| User rating | 4.5 / 5 | 4.2 / 5 |
| Free tier | Yes (full CRM) | Limited |
| Active users | 238M | 61M |
Growth over time
The trade-offs
Strengths
- Comes out ahead on starting price — $0/mo against a category average of $25/mo.
- User rating leads the category average: 4.5 / 5 vs. 4.2 / 5.
- Free tier leads the category average: Yes (full CRM) vs. Limited.
- Active users leads the category average: 238M vs. 61M.
Watch-outs
- Growing fast enough that current figures may shift quickly — verify before relying on them.
Ready to see HubSpot CRM for yourself?
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